by Dave
Tue 6 August 2002 @ 09:41
An illustration of British efficiency at its best... This phone conversation was my second with them, and the fifth or sixth attempt to get through (more about that later) : "Thank you for calling Initial City-Link, my name is blah". "Hello, I'd like to find out when my package is being delivered please. Can I give you my reference number?". "Yes please". "OK, its blah". "OK, let me check that for you... right, its due for delivery tomorrow". "Great! Can you tell me what time its due?". "Some time between nine and five thirty". "Em, can you be a bit more specific?". "No, I'm sorry, its just down for between nine and five thirty". "Er, really? Thats a little inconvenient". "I'm sorry, but it'll be delivered between nine and ficve thirty". "Well, thank you, goodbye."
Fuckwits. If this was another country (with Ireland of course as the exception), then the damn thing would have been scheduled to be delivered at something like "from 14:15 to 14:30", and if it was Germany, it would have been "14:25" and fucking well delivered at 14:25. I hate couriers.